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A Service of the K20 Operations Cooperative |
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K20 Online Resource Reservation System |
Technical Frequently Asked Questions (FAQs) |
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- How do I register with the K-20 gatekeeper? |
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To place and receive IP video calls using the K-20 network, you will need to register with the K-20
Gatekeeper. The instructions for registering with the gatekeeper are available online at
http://www.wa-k20.net/h323.php?page=4b2a&rn1=on&sn3=on.
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- Off-net long distance calling |
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- Does K-20 have a number I can call to test my video unit? |
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The K-20 network operates several loopback numbers, which you can call to test your video conferencing unit.
These numbers will connect you back to yourself via the MCUs to verify connectivity. The numbers are different
depending on the type of call you're making:
IP (H.323) 0332222 – Codian 0334444 - Codian Please note that the loopback numbers may be unavailable during peak times or already in use when you try a test. You can call K-20 MCU support at 888.934.5553 to verify whether or not the loopbacks are available. |
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- Where can I find more information about K-20 and video conferencing? |
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You’ll find a lot of useful information at the Video Services page on the K20 site. |
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- Who should I contact for support? |
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This depends on the type of help you need.
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